Refund Policy

Thank you for choosing JOD Studios. We value your trust and want to ensure your satisfaction with our products and services. Please read this Refund Policy carefully before making a purchase.

1. Refund Eligibility:

We offer refunds on products or services that are proven to be defective or not as described.

2.Non-Refundable Items:

Certain items are non-refundable, including downloadable software products.

Customized or personalized products and services may not be eligible for a refund unless they are defective or not as described.

3.How to Request a Refund:

To request a refund, please contact our customer support at contact@jodstudios.in with your order details and a clear explanation of the issue.

We may request additional information or documentation to process your refund request.

4. Refund Process:

Once your refund request is received and approved, we will initiate the refund process.

Refunds will be issued to the original method of payment used during the purchase.

Please allow 7 days for the refund to be reflected in your account.

5.Late or Missing Refunds:

If you haven't received your refund within the specified timeframe, please check your bank account first.

If the refund is not reflected, contact your credit card company or bank, as processing times may vary.

If the issue persists, please contact us at contact@jodstudios.in.

6.Exchanges:

We do not offer exchanges for products or services. If you need a different product or service, please place a new order and follow the refund process for the original purchase.

7.Contact Information:

If you have any questions about our Refund Policy, please contact us at contact@jodstudios.in.

8.Policy Changes:

JOD Studios reserves the right to update or modify this Refund Policy at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review this Refund Policy periodically.

By making a purchase with JOD Studios, you acknowledge that you have read, understood, and agreed to our Refund Policy.